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Company
Info
Contact
Us
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Office hours
Our hours are Monday thru Friday
10:00AM to 5:00PM Eastern
Standard Time. If you
call during the day and get our voice mail it means that all our
lines are busy. Please leave a message and it will be returned as
soon as possible.
Please Note: If you need help of any kind after
normal business hours, just let us know. We'll call you at a
time that's convenient for you.
Remember, our goal
is to help you be as successful as possible. If there's any
way we can assist you please let us know.
How To
Place Orders
To place an order
with us simply call our 800 number. If you placed your initial
order using a credit card we still have that number
on file. You will only need to
give us a card number if you’re using a different credit card.
If we have a more than one credit card on file, please tell us which
one you want to use. Make sure we read you back the order over the
phone to confirm it with you.
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Every attempt is made to send your
order out the same day for in stock merchandise.
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If you
want to fax in your order
just write down what you’d like and fax to: 973-751-0050
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E-mail: You can e-mail orders to Janice.
Click here to access her e-mail address or click on "contact
us" above. Please note: If this is a rush order, please call
to verify that we received it.
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If you want overnight delivery or guaranteed
three day delivery please let us know. Otherwise every order is
shipped UPS ground.
Use of
Company Name
If you are going to register your company with your state, you'll
have to think of a name for your business.
The name "Friendly
Folks" is a federally registered trademark owned by us.
You are not
allowed to register with this name or any variety which resembles
the same. However it is perfectly acceptable to print on a business
card, sign or flyer that you are an "Authorized Friendly Folks™
Dealer."
Use of
Copyright
Please understand that all Friendly Folks cartoons are fully
copyrighted. This means reproduction in any form, including
scanning and photocopying is strictly prohibited. If you need
to reproduce our cartoons in any other fashion besides printing them
out through our Print On Demand software program, you must obtain
permission from us first.
Payment
Terms
All orders must be paid in full at time of shipping. We accept
personal checks, money orders, Cash, Visa, Mastercard, Discover and
American Express.
Returns
All sales are considered final.
However, in
the unlikely event that you receive a damaged item, you may return
it for a replacement within 5 business days from the delivery date.
You must call for a RMA (return merchandise authorization) number
before sending anything. Otherwise the shipping department will not
accept your package. Please write the number clearly on the top of
the box.
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